Malouche Rafik

Preparatory school “Émile de Viella” (sisters) Tunis
Primary French High school of Mutuelleville, Tunis
French high school diploma of "economy “at Secondary French High school of Mutuelleville, Tunis
2 year Diploma in Economics Sciences at the University of Aix En Provence, France
Advanced technician's certificate in tourism and hotel management, Higher Institute of Tourism of Sidi Dhrif, Tunis

Kairouan, Tunisia
Nationality: Tunisian

Professional Experience -30 years

  • Owner and General Manager in “Hotels’Consult” consultancy in the Hotelier Field -2001 to current
  • Manager of the hotel " Africa " then " Melia Africa El Mouradi ***** in Tunis
  • Manager of the hotel " Abou Sofiane " *** in Sousse Port El Kantaoui, Allegro Resort.
  • Manager of the hotel “Hotel l’Ecrin " **** Hammamet.
  • Manager of a club (an Italian company) "Blunnit" "Salammbô" in Hammamet
  • Manager of the family Real estate company
  • Manager-Room Division Department, in the Hotel “Abou Nawas El Mechtel” ****
  • Manager of Hotel " Karim " *** in Gammarth ,With Obtention of my official Agreement approval as Hotel manager from Ministry of the Tunisian Tourism (ONTT)
  • Front office manager in the hotel “Sofitel Diplômât "**** in Tunis
  • Post of 1st secretary of reception in the opening Of the hotel " Hyatt Regency "***** of Monastir, as Front office manager and Responsible for The Room Division Department

Training

  1. 18 months Training course in all the Departments of the hotel “Hilton Tunis " *****
  2. Training course on the management system of “Hyatt Regency chain " Mars
  3. 3 months Training course on the use of the First software system of Hotels’ management " Hotix “in twinning with the group “Accor” and “Hyatt “
  4. Probation in General Management at " Abou Nawas Hotels " chain during 13 months with the General managers of "Abounawas Gammarth" *****, "Abou Nawas Tunis" ***** "Abounawas El Mechtel" ****, from August, 90 till January, 1992

Capacities

  1. Language: Arab, French, English, Italian
  2. Programs: Word, Excel, access, power-point, Photoshop, Pdf
  3. Programs of Hotel’s Management system : Hotix, Fidelio, Standard Sharing Software, Arabsoft

Consulting and formation

1. Have been selected by the “Abou Nawas Hotels” chain to give a training in hotel  management during 21 days to the staff of " Hotel Cansado Nouadhibou " in Mauritania in 1993;

2. Opening of my own consultency Cabinet “Hotel’s consult “specialized on studies, partnership, on Tourism and Hotellery branch, in December, 2000

3. El Olf hotel **** Yasmine Hammame preparation and training of the management system and procedures adapted to this hotel:

4. In December 2000 at” Miramar Carthage Palace hotel” ***** Gammarth we made an Audit on the management system at different services in the Financial department as night audit and control of income with implementation training of a controller:

5. In June 2002 Residence Kerkennah club in KerkennahIsle near Sfax , general Audit of the hotel, setting of a management system applied to this unit and recruitment of the appropriate staff:

6. In June / July 2002 “Hotel Excel” **** Yasmine Hammamet Assistance for to owner, for preopening and Opening of the hotel, with implementation Management system, Pricing and Marketing program (marketing and business plan )as recruitment of the complete staff of the hotel;

7. We have contracted with the National Office of the Tunisian Tourism as independent cabinet to make inspection of the quality of the services and the standards for deluxe Restaurants, in order to approve their request of change in classification from two to three forks(ranges); “Grand Bleu “restaurant, “les deux Rives”,” Phoenix Carthage”. In May till August, 2002 .

8. Mission of implementation of procedure of management, recruitment, marketing, preparation of menus and data sheets, of coverage of the opening of a center of restoration and leisure activities, “African Village” who have a tea room and four restaurants in the “Les Berges Du Lac” in Tunis, from June till December, 2004.

9. We have been requested by the Company "Hôtel Invest" of a contract for manage a great operation of coordination and programming the operations of catering in the “Palexpo” in Kram during the World Summit “S M S I” from 16 till 18 November 2005 .

10. Our Cabinet was selected officially to assure the program of diagnostic and Upgrading of hotels since the year 2005. Hotels requested for the PMNH: " Karthago Hammamet hotel” *****, “Isis Jje rba Hotel “****, “Hammamet Garden Hotel” ****, “Park Hotel Tunis ***, “continental Kairouan hotel” ***;

11. We have exclusive mandates for selling or hiring Hotels on all Tunisia in all the categories done to me by their respective owners.

Please contact me for more assignments on Hotel and Restaurant Projects, specialty services, personality development Staff grooming and also faculty services.

 

Placement
Internship
Enquiry
Blog
Sitemap
Home Page
About Us
Contact Us
Privacy Policy
Back Up
Copyright © MAA School of Hotel Management 2013 All rights reserved developed by 6OD